For hehe5, responsible gaming isn't an add-on rule — it's our core philosophy. We want you to enjoy gaming, but always on your own terms, within your own budget, and purely for fun. No game is worth damaging your relationships or family life.
Gaming and betting are primarily a form of entertainment — just like watching cricket, going to the cinema, or spending time with friends. Moderation matters in everything. hehe5Responsible gaming at hehe5 means you decide how much you play, how much time you spend, and how much money you bet — not the game.
Problems begin when gaming is no longer just for fun — when you keep playing to chase losses, can't make time for family, or find yourself borrowing money to fund it. If these signs appear, immediate action is needed.
Hehe5 believes that a healthy, responsible player enjoys a better experience in the long run. That's why we don't just offer games — we invest in building a safe gaming environment.
Never think of gaming as a source of income. Only bet what you can afford to lose. Treat a win as a bonus and a loss as something you're prepared to accept.
Take a moment to check where your gaming habits stand:
Playing responsibly — within budget and for entertainment.
Occasionally going over budget and experiencing growing anxiety.
Losing control, with a negative impact on family and relationships.
Hehe5 gives you full control over your own gaming experience. The tools below can be set from your account at any time.
Daily, weekly, or monthly — you decide how much you deposit. Limits take effect immediately once set. To increase a limit, a 24-hour waiting period applies.
Effective ImmediatelyWhen losses reach a set threshold, hehe5 automatically restricts you from further gaming. This helps prevent chasing losses with bigger bets.
Automatic ProtectionDecide in advance how long you'll play in a single session. When the time is up, hehe5 automatically ends the session — helping you avoid the poor judgment that comes with extended, non-stop play.
Smart RemindersTake a break for 24 hours, 48 hours, or 7 days. During this period, you won't be able to log in to your account. Stepping away — even briefly — helps clear your head and leads to better decisions.
Temporary BreakSelf-exclude for anywhere between 30 days and 5 years. During this time, your account will be completely deactivated. If you're facing a serious problem, this is the most effective step you can take.
Permanent SolutionHehe5 reminds you every hour — or at set intervals — how long you've been playing and how much you've won or lost. Staying informed helps you make better decisions.
Awareness NotificationsSetting limits at hehe5 is simple. Log in to your account, go to "Responsible Gaming" settings, and choose your preferred limits. Lowering a limit takes effect immediately; increasing one requires a waiting period for security reasons.
| Limit Type | Minimum | Maximum | Active Hours |
|---|---|---|---|
| Daily Deposit | BDT 100 | BDT 50,000 | Instant |
| Weekly Deposit | BDT 500 | BDT 2,00,000 | Instant |
| Monthly Deposit | BDT 1,000 | BDT 5,00,000 | Instant |
| Daily Loss | BDT 500 | BDT 1,00,000 | Instant |
| Session Time | 30 Minutes | 12 Hours | Instant |
| Cooldown Break | 24 Hours | 30 Days | Instant |
| Self-Exclusion | 30 Days | 5 Years / Permanent | Instant |
The signs of gaming addiction creep up gradually. If you notice any of the following in your own life, seek help right away:
Placing bigger bets after a loss to try to win your money back is called "Chasing Losses" — and it's one of the most dangerous signs of addiction.
Unable to focus at work, unable to give time to your family, and thinking about gaming constantly.
Borrowing money from friends, family, or a bank to fund gaming is a serious sign of financial and mental risk.
Hiding your gaming activity from family or loved ones, or lying about it.
Feeling restless, irritable, or low when you're not gaming — this is a sign of emotional dependency.
Answer the questions below honestly. If more than three answers are "Yes", please speak with the hehe5 support team or consider self-exclusion.
This assessment is completely personal and confidential. Your answers are never shared with any third party.
Reach out to the hehe5 support team — we're here to help, completely free of charge and in full confidence.
Hehe5 believes in responsible gaming through action, not just words. Our platform is designed to make it easy for you to stay in control of your gaming.
We know that for some people, gaming can become a problem. Those people aren't our adversaries — they're like family to us. Helping them is our moral responsibility.
Hehe5 strictly enforces age verification for 18+. Any account found to belong to a minor is closed immediately.
We provide honest information on the RTP (Return to Player) and odds for every game. Gaming is not a reliable source of income — we make that clear.
No marketing messages are sent to self-excluded players, and no attempts are made to entice them back.
Our customer support team is specially trained in responsible gaming and is always ready to help players in difficulty.
Our system can detect problematic gaming behavior, and in such cases our support team will reach out proactively.
Our responsible gaming policy is regularly reviewed and improved by international experts.
Here are honest answers to the most frequently asked questions about responsible gaming.
See More QuestionsUse responsible gaming tools, set your own limits, and stay in control at all times. hehe5 is always by your side.
Start Safely Learn More